Please include your username and a short description of the issue. Screenshots help us resolve things faster. We acknowledge support requests within 3 business days.
I forgot my password.
Tap "Forgot password?" on the sign-in screen. You'll receive a reset link by email if your account has a registered email address.
My email verification link doesn't work.
Verification links expire after 24 hours. Email us and we'll send a new one.
How do I delete my account?
The fastest way: open this direct deletion link while signed in — it takes you straight to the confirmation screen. Otherwise, sign in, tap your avatar (top-right) → Settings → scroll to Account → Delete Account, then type DELETE and your password to confirm. Your account, profile, posts, listings, and messages are removed immediately. If you can't sign in, email us from the account's registered address and we'll complete the deletion for you within 10 business days, as required by Panama's Ley No. 81 of 2019. See our Privacy Policy for full details on your data rights.
How do I report a post or user?
Tap the menu (•••) on any post or profile and choose "Report". Administrators review reports for community-standard violations.
I'm a business owner — how do I claim my listing?
Sign in, find your business in the directory, and tap "Claim this listing". An admin will verify and approve it.
I'm having a technical issue or seeing a bug.
Email us with your username, the device and browser you're using, and what you were trying to do when the issue happened.
For privacy questions or to exercise your rights under Panama's Ley No. 81 of 2019 (access, rectification, deletion, opposition, portability), see our Privacy Policy or email the address above.